Good customer service is especially essential when you’re in a crisis after an accident or theft. Excellent insurance providers make it easy for you to file a claim online or over the phone. They also offer accessible service 24/7 through a customer helpline or roadside assistance. If a company’s a hassle to deal with when you truly need help, it may make an already difficult situation even more trying.
Note that USAA ranked in the first or second spot in almost all cities, but we've excluded them from this table because the company only serves military and affiliated members. Below is also a deeper dive by the largest cities of the most affordable insurers by age and marital status to give drivers a further idea of the going rates for auto insurance. We've excluded USAA from the city specific tables as well.
Do you live in your RV full-time, or does it sit in storage for most of the year? Do you have any permanent attachments like a satellite dish? Every company offers basic RV coverage, but the right provider for you also offers the set of add-ons that speaks to your main concerns, whether it’s full-time residency insurance or roadside assistance. Our top picks all have plenty of add-ons in addition to basic coverage.
To ensure that providers’ financial affairs were up to snuff, we looked at independent evaluations from insurance rating and credit rating agencies A.M. Best, S&P Global, Moody’s, and J.D. Power. While each agency has its own rating scale, we required companies to have A or “above average” ratings from all four — solid indications that companies are in great financial health. Acquiring ratings from all four agencies also indicates that companies care enough about their business’ reputation to apply for these voluntary review processes. For an industry that’s centered around the principle of being there when you need help most, we found this focus on transparency to be the mark of a good provider. Smaller companies like Good Sam or National Interstate may provide seemingly better discounts, but they tend to only submit themselves for review to one or two agencies.
Both part-timers and full-timers can find coverage geared towards their type of RVing. Part-timers can opt for Progressive’s vacation liability coverage, which offers up to $10,000, with an upgrade of up to $500,000 if someone is hurt in or around their RV while they are on vacation, and emergency expense coverage, which provides $750 for transportation and hotel costs plus meals, again, if they are on vacation. Full-timers can enhance their coverage with Progressive’s full timer’s personal liability, replacement cost of personal effects, and total loss coverages.
Admittedly, we originally approached this topic with the traditional opinion that RVs were mainly of interest to retirees, the baby boomers who enjoy spending their post-work life experiencing the great outdoors. While this segment of the population has long been the backbone of the RV industry, the new trend of working remotely while traveling is attracting much younger consumers to the RV lifestyle.