A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declaration pages, which control coverage determinations. Such terms may vary by state, and exclusions may apply. Discounts may not be applied to all policy coverages.
Companies also needed to offer full-timer coverage for those who live year-round in their RV; full replacement coverage in the event the RV is totaled or stolen; personal belonging coverage for the property inside the RV, including electronics, appliances, and jewelry; vacation liability coverage for injuries that occur at the vacation site where the RV is parked; and permanently attached items coverage for items like satellite dishes, wheelchair lifts, or retractable canopies. Finally, companies also were required to cover most, if not all types of recreational vehicles.