A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
The company’s personal belongings coverage protects items, from laptops and linens to attachments and accessories, up to $3,000. Customer belongings are insured for what they paid and not a depreciated amount. They also have the option of adding more coverage if needed. The permanent attachments coverage works similarly, automatically ensuring any items attached—such as awnings, satellite dishes, and TV antennas—for the full amount it would cost to replace them instead of a depreciated amount.
While some auto insurance policies extend liability coverage for towable RVs, they are still significantly large investments, especially if your RV is financed or is a motorhome in which you live. Most RVs contain personal belongings, home essentials, and attachments, all of which require coverage beyond what’s offered in a basic car insurance policy. For this reason, RV insurance usually has comprehensive coverage plans, which covers personal injury, theft, and natural disasters in addition to liability. RV insurance providers also offer a variety of specialized coverage options.
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Over the nearly fifty years since it started offering its services to RV owners, the Good Sam Insurance Agency has prided itself on providing consumers an excellent customer experience. The company’s agents are extensively trained to ensure that every customer finds the type and level of coverage that best fits their RV lifestyle, but also that they get treated with the utmost respect and friendliness.
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