Though they may flirt with a higher overall number of brands, Millennials are intensely loyal to the few brands they do value. Large accident forgiveness and disappearing deductibles are two of Progressive’s benefits that reward this kind of long-term commitment. With the former, customers have a chance to avoid their rate going up for being in any sort of accident; with the latter, they can reduce their deductibles all the way down to $0 with each claim-free period on their policy.
Good customer service is especially essential when you’re in a crisis after an accident or theft. Excellent insurance providers make it easy for you to file a claim online or over the phone. They also offer accessible service 24/7 through a customer helpline or roadside assistance. If a company’s a hassle to deal with when you truly need help, it may make an already difficult situation even more trying.
Though Safeco’s app boasts a high 4.7 rating with over 5,000 ratings in the Apple App Store and an average 4.1 rating in Google Play, the reviews tell a different story. The most common complaint is that the app simply redirects you to the Safeco website, which is poorly formatted for mobile use. Many reviews also report that the app routinely crashes, which frustrated customers enough that they deleted the app and used their computers to access the Safeco website. The company has responded to say that it is actively working on improving functionality and adding offline features, but in the meantime, it’s likely that using the app is a frustrating experience.
Further examples are the company’s storage option and low mileage discount—both great solutions for part-time RVers. Baby Boomers are more likely to own a home and those that were born between 1946 and 1964 are now heading into retirement. This makes them more prone to RV part-time rather than full-time when compared to Millennials, for example. Some Baby Boomers end up making their RVs a home-on-wheels, but many are also likely to take their RV out for vacation with their families, or to explore the great outdoors for certain seasons or periods of time.
The Good Sam Insurance Agency replaces any RV that is totaled or stolen in its first five model years with a new, comparable RV model. This stands even if the customer is not the original owner of the vehicle. After the first five model years, customers receive the full original purchase price toward the purchase of a replacement RV. This Full Replacement Cost Coverage option protects customer RVs from depreciation, potentially saving them thousands of dollars.
Companies also needed to offer full-timer coverage for those who live year-round in their RV; full replacement coverage in the event the RV is totaled or stolen; personal belonging coverage for the property inside the RV, including electronics, appliances, and jewelry; vacation liability coverage for injuries that occur at the vacation site where the RV is parked; and permanently attached items coverage for items like satellite dishes, wheelchair lifts, or retractable canopies. Finally, companies also were required to cover most, if not all types of recreational vehicles.