A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
According to the Insurance Information Institute’s table of Automobile Financial Responsibility Laws by State, 49 out of all 50 states, as well as the District of Columbia, require you to have some sort of liability coverage for all vehicles on the road, including RVs. The only exception to this rule is the state of New Hampshire, which has no mandatory insurance law, and only requires financial responsibility from the person at fault in a car accident.
While many companies require you to call in to file a claim, Allstate offers a myriad of options, so you can choose what’s most convenient for you. Whether you’re a registered Allstate customer or just using a guest account, you can file a claim through an online report, directly contact a local agent, or call in to the 24/7 customer service hotline.
Good customer service is especially essential when you’re in a crisis after an accident or theft. Excellent insurance providers make it easy for you to file a claim online or over the phone. They also offer accessible service 24/7 through a customer helpline or roadside assistance. If a company’s a hassle to deal with when you truly need help, it may make an already difficult situation even more trying.
Progressive’s app has 3.4 stars in the Apple App Store and has the same functions as most other providers’ apps: You can report a claim, pay your bills, view your policy, get in touch with an agent, and request roadside assistance. However, out of over 600 current ratings, many users complain that the app is buggy and isn’t easy to use. If mobile access is important to you, Progressive may make a stressful process even more frustrating.
Liability insurance usually includes bodily injury coverage and property damage coverage. Bodily injury coverage is designed to cover all of the other party’s medical expenses resulting from any injuries received in an accident for which you’re at fault, while property damage coverage helps cover the costs of any damage to another person’s property, such as vehicle repairs, replacements, or damaged structures resulting from said accident.

Do you live in your RV full-time, or does it sit in storage for most of the year? Do you have any permanent attachments like a satellite dish? Every company offers basic RV coverage, but the right provider for you also offers the set of add-ons that speaks to your main concerns, whether it’s full-time residency insurance or roadside assistance. Our top picks all have plenty of add-ons in addition to basic coverage.
RVInsurance.com is partnered with twenty carriers known in the industry for their strong and consistent financial performance. Nationwide, the Foremost Insurance Group, National General, and Safeco Insurance are some of these carriers, to name a few. They share similar A-or-higher ratings with at least one of the large financial strength rating agencies.
RV Insurance companies take these type of risk factors into account, which makes it more difficult for bus-conversion homeowners to find the best coverage. Also, buses first need to be registered as RVs with the department of motor vehicles beforehand. If not, they’re still considered commercial vehicles instead of personal, and will not qualify for RV insurance. Different states have different requirements as to what qualifies as an RV, many of which include repainting the bus a different color, having a potable water supply, installing a toilet, and having cooking appliances onboard.
RVInsurance.com is partnered with twenty carriers known in the industry for their strong and consistent financial performance. Nationwide, the Foremost Insurance Group, National General, and Safeco Insurance are some of these carriers, to name a few. They share similar A-or-higher ratings with at least one of the large financial strength rating agencies.
Progressive Home Advantage® policies are placed through Progressive Advantage Agency, Inc. with affiliated and third-party insurers who are solely responsible for claims, and pay PAA commission for policies sold. Prices, coverages, privacy policies, and PAA's commission vary among these insurers. How you buy (phone, online, mobile, or independent agent/broker) determines which insurers are available to you. Click here for a list of the insurers or contact us for more information about PAA's commission. Discounts not available in all states and situations.
Companies also needed to offer full-timer coverage for those who live year-round in their RV; full replacement coverage in the event the RV is totaled or stolen; personal belonging coverage for the property inside the RV, including electronics, appliances, and jewelry; vacation liability coverage for injuries that occur at the vacation site where the RV is parked; and permanently attached items coverage for items like satellite dishes, wheelchair lifts, or retractable canopies. Finally, companies also were required to cover most, if not all types of recreational vehicles.
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