For our top picks, we preferred online claim reporting capabilities (including mobile app options) for customer convenience, but we also wanted companies to offer easy access to real human support. Whether you want to have another person on the line throughout the whole process or prefer to keep things digital, a good insurance company offers you plenty of options for claims.

I always chuckled when someone said I saved blah blah blah on my car insurance. Then my car insurance went up by $269 for a 6 month period…so I called Standard Insurance. They were so nice and once the call was done I had saved $1400 on my car and homeowners insurance. I am now a believer and a Standard Insurance customer! I couldn’t be happier. Thanks Standard Insurance!
Nationwide offers more discounts than most other providers, and you’ll likely be eligible for at least one. Discounts are offered for switching from another provider, paying your annual premium upfront, driving safely, not filing any claims in the previous insurance period, and having membership in Nationwide’s Affinity Group. Nationwide is also one of the only providers that will reward you for enrolling in an RV safety course.

National General’s list of discounts is varied enough to provide every type of customer with a chance to lower their premiums and/or deductibles, but Baby Boomers are particularly well positioned to capitalize on them. For example, the company allows customers to bundle RV and auto policies under its One Convenient Policy program. National General also offers homeowners discounts that are easy for them to qualify for, as Boomers are more affluent than other generations on average and thus more likely to own a house and additional vehicles.
Though Safeco’s app boasts a high 4.7 rating with over 5,000 ratings in the Apple App Store and an average 4.1 rating in Google Play, the reviews tell a different story. The most common complaint is that the app simply redirects you to the Safeco website, which is poorly formatted for mobile use. Many reviews also report that the app routinely crashes, which frustrated customers enough that they deleted the app and used their computers to access the Safeco website. The company has responded to say that it is actively working on improving functionality and adding offline features, but in the meantime, it’s likely that using the app is a frustrating experience.

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The coverage options that Good Sam’s Full Time RV Insurance provides include but are not limited to: personal liability, which is similar to vacation liability and pays for injuries that happen around the RV or on the customer’s property; medical payments to others, which covers the costs of medical expenses incurred by those who are injured while visiting the RV and/or the property around it; personal belongings coverage, which provides up to $3,000 of full replacement cost coverage at no extra cost; and an emergency expense allowance, which covers the costs of food and lodging if the customer is ever involved in a covered claim more than 100 miles from their home.
Lastly, National General has discounts that are aimed at attracting supporters and members of certain organizations. For example, active and retired General Motors employees, current employees of General Motors suppliers, such as Chevrolet, Hummer, and Pontiac, OnStar subscribers, and GM/GMAC customers are all eligible for discounts on their premiums.

We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.

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