A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
An insurance provider and you might not consider your RV to be worth the same. By settling on an agreed value with your potential RV insurance provider, you are ensuring that both you and your insurance company have the same value of your RV in mind if you face a worst-case scenario—the total loss of your RV. It’s also important to ask about the next lower threshold for an agreed value premium. By agreeing to a slightly lower level of coverage, you might be able to save plenty on your premiums.
National General’s mechanical breakdown service provides coverage for up to one hour of labor at the site of a breakdown. Vehicles will be towed to the nearest RV repair facility without dollar or mileage limits. Additionally, once their RV has been repaired after a claim, the company re-inspects it upon request in order to ensure it is in top condition.
Bus-conversion homes are a popular and fast-growing trend within the RV lifestyle. City buses, Greyhounds, and even school buses are highly sought after and, once renovated, become non-traditional RVs that fall into the Class A category. While bus renovation projects are becoming mainstream, they can be difficult to insure. Buses, especially school bus-converted homes or “Skoolies,” are considered more of a risk due to their weight and balance limitations. Vehicles originally built for mass transportation do not have the same axle and weight distribution as traditional RVs, which are designed for sleeping and carrying additional living necessities.
Whether you are a Millennial or a Baby Boomer, if you have never traversed the tricky field of buying insurance for an RV, your best option is most likely going to be a reliable marketplace that can both inform and point users in the right direction. RVInsurance.com is just that kind of marketplace, featuring a wealth of helpful information pertaining to purchasing an RV, insuring it, and staying safe on the road.
By law, any type of registered vehicle must be insured. Motorhomes, like cars, are required to at least have liability insurance. Travel trailers and other towable RVs, on the other hand, cannot be driven and therefore aren’t required to have insurance. Keep in mind that towable RVs, although not vehicles, are still susceptible to theft, damage from natural disasters, vandalism, and collision, so it is highly recommended for them to still have coverage.
Farmers offers coverage for travel trailers and fifth wheel trailers in addition to RVs, as well as a special program for customers who use them as part- or full-time residences. The Stationary Travel Trailer Program offers comprehensive, liability, and medical payments coverage for customers who reside in their trailer seasonally or permanently. All of Farmers’ optional coverage options for RVs also apply for trailers. What’s more, if your trailer is towable, Farmers will insure your tow vehicle.
We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.